We appreciate your moving with Blue Chip Moving & Storage. In order to continue to improve our quality service, we would like your ratings of our performance. Questions pertaining to our van operator are particularly important. They are used in our internal quality control program. Would you please take a moment to complete this questionnaire? Please choose the response that best represents your opinion. Thank You.

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Your Name:
Company:
E-Mail Address:
Street Address:
City, State, Zip:
Phone Number:

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In the City From Which You Moved

How would you rate:

1. The courtesy of your telephone representative? Not Applicable Excellent Good Fair Poor

2. Our agent's ability to answer your initial questions on the telephone? Not Applicable Excellent Good Fair Poor

3. The courtesy of the sales representative? Not Applicable Excellent Good Fair Poor

4. The accuracy and completeness of the estimate? Not Applicable Excellent Good Fair Poor

5. Our sales representative's ability to explain our service? Not Applicable Excellent Good Fair Poor

6. The courtesy of our packers? Not Applicable Excellent Good Fair Poor

7. The careful handling of your possessions when packed? Not Applicable Excellent Good Fair Poor

8. The courtesy of the helpers who assisted the van operator load? Not Applicable Excellent Good Fair Poor

9. The competency of the helpers who assisted the van operator load? Not Applicable Excellent Good Fair Poor

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Throughout Your Move

How would you rate:

10. The van operator's appearance? Not Applicable Excellent Good Fair Poor

11. The van operator's explanation of loading, unloading, and overall communication? Not Applicable Excellent Good Fair Poor

12. The conduct and professionalism of the van operator? Not Applicable Excellent Good Fair Poor

13. The van operator's overall performance? Not Applicable Excellent Good Fair Poor

In the City To Which You Moved

How would you rate:

14. The courtesy of the helpers who assisted the van operator unload? Not Applicable Excellent Good Fair Poor

15. The competency of the helpers who assisted the van operator unload? Not Applicable Excellent Good Fair Poor

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If your possessions were unpacked at destination, please rate:

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16. The courtesy of the helpers who assisted the van operator unload? Not Applicable Excellent Good Fair Poor

17. The competency of the helpers who assisted the van operator unload? Not Applicable Excellent Good Fair Poor

Overall

How would you rate:

18. Our ability to meet your on-time pick-up expectations? Not Applicable Excellent Good Fair Poor

19. Our ability to meet your delivery expectations? Not Applicable Excellent Good Fair Poor

20. The Mayflower moving service overall? Excellent Good Fair Poor

21. Based on your overall experience would you use Mayflower again? Not Applicable Yes No

22. Please feel free to make any other comments or further express any particular sources of satisfaction or dissatisfaction.

(Please keep text within below box)

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Thank you again for your cooperation, assistance, and kind remarks.

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Copyright 1999 Blue Chip Moving & Storage
Blue Chip Moving & Storage is an Agent for Mayflower Transit
ICC No. - 2934 US DOT- 125563 CAL P.U.C.T- 126284